Summary
This platform specializes in unstructured conversation analytics, enabling businesses to extract valuable insights from various customer interactions, including chatbots, surveys, and call transcripts. It focuses on processing and analyzing dark data, which is typically unstructured and underutilized, to enhance customer experience and inform strategic decisions. The service includes features for monitoring chatbot performance, analyzing survey feedback, and providing omnichannel insights to improve operational efficiency and customer satisfaction.
Based on content on dashbot.io
No similar companies found
We offer API access to our data.
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Label
Value
Active Dates
8.7 years — Since May 2016
Web Hosting
Platform
E-Mail Provider
Google GSuite
NAICS Code
541511
SIC 4 Digit Code
7371
SIC 2 Digit Code
73
Industry
1. Conversational Analytics and Customer Experience Management
2. Custom Computer Programming Services
Vendor
Source
TXT Record
ZenDesk
TXT Record
Mailchimp
TXT Record
Sendgrid
TXT Record
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