Summary
This platform specializes in customer feedback analytics, utilizing AI to automate the analysis of customer feedback from various sources such as surveys, support tickets, and social media. It provides businesses with actionable insights to enhance customer experience (CX) and voice of customer (VoC) metrics, enabling data-driven decision-making. The service is designed for mid-enterprise organizations, offering features that allow for quick integration and analysis of customer data, ultimately aiming to improve business outcomes.
Based on content on kapiche.com
calljourney.com
Pompano Beach, FL, United States
Conversation analytics and customer intelligence technology.
We offer API access to our data.
8 of 8 checks passed
Label
Value
Active Dates
13.9 years — Since Feb 2011
Web Hosting
Platform
E-Mail Provider
Google GSuite
NAICS Code
541511
SIC 4 Digit Code
7371
SIC 2 Digit Code
73
Industry
1. Customer Feedback Analytics
2. Custom Computer Programming Services
Vendor
Source
1Password
TXT Record
TXT Record
Sendgrid
TXT Record
| Year | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2011 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2012 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2013 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2014 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2015 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2016 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2017 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2018 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2019 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2020 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2021 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2022 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2023 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2024 |
|
|
|
|
|
|
|
|
|
|
|
|