Summary
This business specializes in AI-driven customer service automation solutions designed to enhance customer experience (CX) and operational efficiency. It offers a comprehensive platform that integrates various services, including workflow automation, agent performance maximization, and knowledge management. The solutions cater to multiple industries such as financial services, healthcare, retail, and telecommunications, focusing on improving customer interactions through proactive engagement and digital transformation. The business model emphasizes the use of AI to streamline operations and provide seamless customer journeys across various channels.
We offer API access to our data.
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Label
Value
Active Dates
26.9 years — Since Feb 1998
Web Hosting
Platform
E-Mail Provider
NAICS Code
541511
SIC 4 Digit Code
7371
SIC 2 Digit Code
73
Industry
1. Customer service automation and AI technology.
2. Custom Computer Programming Services
Vendor
Source
Microsoft
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Amazon SES
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Atlassian
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Cisco CI
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GlobalSign
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Mandrill
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Wiz
TXT Record
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| 2023 |
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| 2024 |
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