France
Summary
This platform provides a comprehensive messaging solution designed for startups and small to medium-sized businesses. It integrates various features such as a website chat widget, automated chatbots, a customer relationship management (CRM) system, a shared inbox for team collaboration, and a ticketing system for customer support. The platform aims to enhance customer engagement through campaigns, a knowledge base for instant answers, and real-time co-browsing capabilities. It is designed to streamline communication and improve customer service efficiency.
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