Genesys

genesys.com

Business Website

https://genesys.com 301

→

https://www.genesys.com/ 200

Summary

This business specializes in providing an AI-powered experience orchestration platform that enhances customer and employee interactions through omnichannel contact center solutions. It offers tools for personalized engagement across various communication channels, including chat, email, voice, and social media. The platform is designed to drive efficiency, improve customer loyalty, and optimize workforce management, catering to a diverse range of industries such as banking, healthcare, retail, insurance, and government.

Overview Website Analysis Competitors DNS Records Subdomains Links

Genesys Competitors

Based on content on genesys.com

SleekFlow

sleekflow.io

Conversational AI and Customer Engagement Solutions

Simplify360

simplify360.com

Customer Experience Management and Support Services

[24]7.ai

247.ai

Campbell, CA

Customer Experience Management and AI Solutions

Talkdesk

talkdesk.com

San Francisco, CA

Cloud Contact Center Solutions

Rulai

rul.ai

Campbell, CA

Conversational AI and Automation

Unifonic

unifonic.com

Customer engagement and communication technology.

Bright Pattern

brightpattern.com

USA

Call Center Software and Customer Experience Management

Netomi

netomi.com

Artificial Intelligence and Customer Service

Dialpad

dialpadbeta.com

San Francisco, CA

Customer communications and technology solutions.

NICE

nice.com

Customer service automation and AI technology.

CallMiner

callminer.com

Conversation intelligence and customer experience management.

Intercom

intercom.com

San Francisco, CA

Customer Service Technology

Yellow.ai

yellow.ai

Customer service automation technology.

Quiq

quiq.com

Conversational AI and Customer Experience Management

Blip

blip.ai

Belo Horizonte, MG

Automated communication and customer engagement solutions.

PinnacleWorks

pinnacle.works

Gurgaon, Haryana, India

Technology and Software Development

Braze

braze.com

New York, NY

Customer Engagement and Marketing Technology

Avaya

avaya.com

Unknown

Cloud-based customer experience and communication solutions.

Omilia

omilia.com

Conversational AI and Customer Service Automation

Uniphore

uniphore.com

Enterprise AI solutions and customer experience enhancement.

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Checks

8 of 8 checks passed

1 year of history

SSL Certificate

Sanctioned country check

Not parked domain

Website has content

Domain has email MX DNS records

English content

Website is not blocked

Genesys Business Summary

Label

Value

Active Dates

27.0 years — Since Jan 1998

Web Hosting

Platform

E-Mail Provider

Mimecast

NAICS Code

518210

SIC 4 Digit Code

7379

SIC 2 Digit Code

Industry

1. Customer experience and contact center solutions.

2. Data Processing, Hosting, and Related Services

Vendors

Vendor

Source

Microsoft

TXT Record

Adobe identity provider

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Apple

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Atlassian

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Docker

TXT Record

DocuSign

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Duo

TXT Record

Google

TXT Record

LogMeIn

TXT Record

Miro

TXT Record

OpenAI

TXT Record

Pendo

TXT Record

Stripe

TXT Record

Twilio

TXT Record

Mimecast

TXT Record

Salesforce

TXT Record

Wayback Machine History

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