Summary
This business provides a comprehensive, open-source contact center solution that enables organizations to manage inbound and outbound calls, emails, and website chats through a unified web-based interface. It is utilized by a diverse range of industries globally, offering features like skills-based routing and dedicated hosting services. The solution is recognized for its high customer satisfaction and has received multiple awards for its effectiveness in enhancing communication for businesses of various sizes.
Based on content on vicidial.com
enghouseinteractive.fr
France
Software solutions for contact center management.
zendesk.es
San Francisco, CA
Customer Relationship Management (CRM) software and customer service solutions.
We offer API access to our data.
8 of 8 checks passed
Label
Value
Active Dates
18.5 years — Since Jul 2006
Web Hosting
Platform
E-Mail Provider
NAICS Code
518210
SIC 4 Digit Code
7379
SIC 2 Digit Code
73
Industry
1. Contact Center Solutions
2. Data Processing, Hosting, and Related Services
No vendors identified.
| Year | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2006 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2007 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2008 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2009 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2010 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2011 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2012 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2013 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2014 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2015 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2016 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2017 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2018 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2019 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2020 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2021 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2022 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2023 |
|
|
|
|
|
|
|
|
|
|
|
|
| 2024 |
|
|
|
|
|
|
|
|
|
|
|
|