Summary
This business provides a comprehensive, open-source contact center solution that enables organizations to manage inbound and outbound calls, emails, and website chats through a unified web-based interface. It is utilized by a diverse range of industries globally, offering features like skills-based routing and dedicated hosting services. The solution is recognized for its high customer satisfaction and has received multiple awards for its effectiveness in enhancing communication for businesses of various sizes.
Industry
Data Processing, Hosting, and Related Services
Parked
false
Blocked
false
SIC Code
7379
Industry
Contact Center Solutions
Language
en
NAICS Code
518210 - Data Processing, Hosting, and Related Services
No Content?
false
Website Type
business
businessName
VICIdial
Phone Numbers
Email Addresses
Business Summary
This business provides a comprehensive, open-source contact center solution that enables organizations to manage inbound and outbound calls, emails, and website chats through a unified web-based interface. It is utilized by a diverse range of industries globally, offering features like skills-based routing and dedicated hosting services. The solution is recognized for its high customer satisfaction and has received multiple awards for its effectiveness in enhancing communication for businesses of various sizes.
Business Location
Not specified
Industry Keywords
contact center, open-source, customer communication, call management, dedicated hosting
Business Entity Name
VICIdial Group, LLC
similarWebsiteUrls
["https://www.asterisk.org/", "https://www.twilio.com/", "https://www.freshdesk.com/", "https://www.zendesk.com/", "https://www.ringcentral.com/"]
Business Location Country
Not specified